For decades, owners and guests of Indian Palms Vacation Club have returned to enjoy a relaxing, resort-like experience in one of the most beautiful beach towns in the country. Here are a few reviews from our guests.
Aug 25, 2026
Survey
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Grand Pacific Resorts
The gate on Avenue 48 fails to read my license plate forcing me to access the property at the main gate on Monroe. Annoying!
Aug 12, 2026
The staff was very friendly and professional. The room were clean and was very quiet and I enjoyed my stay. Thank you to the staff especially Erika who was very friendly and helpful. Thank you
replied on Aug 13, 2026:
Hi Francisco, thank you for your kind words! Our staff takes great pride in providing exceptional service and a clean, quiet environment for our guests. We will pass along your praises to Erika. We appreciate you and hope to welcome you back again soon!
Aug 12, 2026
Survey
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Grand Pacific Resorts
I enjoyed my stay, room was clean and was very quiet. The staff was very friendly and helpful. I was really impressed with Erika very friendly and helpful as always. You are very luck having her as an employee helpful, friendly and always smiling which you don’t see anymore. Please tell her thank you for her help and being so friendly with a beautiful smile. Thank you
Jul 31, 2026
Survey
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Grand Pacific Resorts
We saw great improvements this year. Erika and her team were amazing! They responded to our needs (i.e. supplies as well as things to fix like the sprinkler out front & in back and the garbage disposal) in a very timely manner and were very friendly. We really like the text message option offered now to communicate. They fulfilled our requests quickly. We also like the cute towel arrangement with eyeballs and the hat on the master bed. Adorable.
The fresh coffee up front and the pool towels are always appreciated.
And they went above & beyond when my husband threw his back out and was stranded on the floor in the master. My son and I weren’t there, so they saved us.
Things were well managed and organized. Kudos team!
The fresh coffee up front and the pool towels are always appreciated.
And they went above & beyond when my husband threw his back out and was stranded on the floor in the master. My son and I weren’t there, so they saved us.
Things were well managed and organized. Kudos team!
Jul 27, 2026
replied on Aug 4, 2026:
Hi Jorge, we would like to learn more about your recent experience. If you are willing, please contact us at (877) 867-6506. We look forward to hearing from you, thank you.
Jul 24, 2026
replied on Jul 27, 2026:
Thank you so much for the high rating!
Jul 23, 2026
replied on Jul 27, 2026:
Thank you so much for the high rating, Tony!
Jul 21, 2026
Survey
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Grand Pacific Resorts
Associates and the unit layout
Jul 17, 2026
Back at Palms vacation club and yes, there was dead lil critters in the carpet, kitchen and bathroom. We dbld checked for bed bugs and didn't find any. The maintenance personnel was great and fixed the kitchen ceiling fan right away. AC worked great and you need it working 100% in Indio. Club is centrally for many things like Casinos, Joshua tree, PS tram and stores.
replied on Jul 21, 2026:
Hi Jay, thank you for your honest feedback! We're glad our maintenance team was able to address any issues you encountered promptly. We strive to provide a central location for all your vacation needs and are happy you took advantage of all the nearby attractions. See you again soon!
Jul 16, 2026
Los de seguridad están de mal humor tienen mal carácter al atenderte