Memorable Moments

Guests adore Indian Palms Vacation Club! From world-class golfing and being steps from popular desert festivals, along with being minutes from Downtown Palm Springs, it’s no wonder so many guests return to our resort year after year! Here are a few reviews from our guests.

Google
5.0/5
Mar 28, 2024
Google Grand Pacific Resorts
It has been great so far! The convenient location, the views are breathtaking, etc. We like the 2-story split and two bathrooms. Kitchen area and dining is simple and just right. Michael, Erika, Ophelia, and all of the staff have been very helpful and kind! They go out of their way to provide great service. Here are a couple suggestions to improve: Provide laundry (washer/dryer) in the unit. Provide more activities such as a Fitness Center and tennis courts (or revert the rules back to allow guests to pay for usage). Thank you very much! Pete and family
Google
4.0/5
Mar 21, 2024
Google Grand Pacific Resorts
The facility is old and shows its age. However it was clean and met our needs. We were attending the Indian Wells tennis tournament and just needed a place to stay at night. We had a problem with our room key when we used the afterhours check-in. However, we called the afterhours service number and the on-call person (Michael) was there within 5 minutes to assist us. The facility had a small kitchen area, so you could make your own meals if you wanted. Overall, if you just need a place to stay, it will meet your needs at a reasonable price compared to most of the other lodging options in the area.
Grand Pacific Resorts replied on Mar 26, 2024:
Carl, thank you for choosing our resort during your visit to the Indian Wells tennis tournament! We apologize for any inconvenience with the key, but we are glad our after hours service was quick to assist. Come back and stay with us again for your future travels!
Google
5.0/5
Mar 20, 2024
Google Grand Pacific Resorts
It's a nice place and quiet....Rather have one story apt.
Grand Pacific Resorts replied on Mar 26, 2024:
We appreciate your feedback and are happy to hear that you enjoyed our peaceful atmosphere!
Google
5.0/5
Mar 17, 2024
Google Grand Pacific Resorts
Everything is really nice really great very clean when we came in everything fully stopped
Grand Pacific Resorts replied on Mar 26, 2024:
Thank you for the amazing review, Marcella! We're thrilled to hear that you had such a great experience at our resort.
Google
4.0/5
Mar 15, 2024
Google Grand Pacific Resorts
Solid unit. Was spacious and clean. 10 minutes away from Indian Wells Tennid Garden. A little bit older but quality furniture is used. Beds are a little softer but comfortable. I would recommend for a more affordable alternative. Was not as bad as other reviews are stating. Many tv channels as well!
Grand Pacific Resorts replied on Mar 26, 2024:
Thank you for your kind review and recommendation, Justin! We are glad to hear you enjoyed our convenient location and variety of TV channels. We appreciate your business and hope to see you again soon!
Google
4.0/5
Mar 14, 2024
Google Grand Pacific Resorts
Facilities are limited. We thought that we would have access to the tennis courts and workout center, but it's not possible. The staff has been very helpful and responsive.
Grand Pacific Resorts replied on Mar 26, 2024:
William, thank you for sharing your feedback about our helpful team and facilities.
Google
5.0/5
Mar 12, 2024
Google Grand Pacific Resorts
Value for money was great for our stay during BNP Paribas tournament. Unit was clean, staff friendly and knowledgable
Grand Pacific Resorts replied on Mar 15, 2024:
Hi Phuc, thank you so much for the positive review and kind comments regarding our staff. We hope to see you again soon, have a great day!
Google
3.0/5
Feb 27, 2024
Google Grand Pacific Resorts
Not a wonderfully maintained resort. Units somewhat dated. Not a whole lot to do at the resort; main value is a place to stay in an otherwise desirable area. Golf course is worst maintained in the Coachella valley. Ordinary pool areas, and jets did not work in the hot tub. Entry gates were cumbersome and I had to get a second electronic key because the first didn't work well.
Grand Pacific Resorts replied on Feb 29, 2024:
Hi George, thank you for taking the time to let us know about your experience. We are always looking for ways to improve and your feedback is helpful. We hope you have a great day!
Google
4.0/5
Feb 7, 2024
Google Grand Pacific Resorts
Everything was very clean and nice. Unit was very comfortable. Staff was very friendly and easy check in. Pool was very warm. This is an older resort not fancy but fit our needs. Wonderful hiking nearby.
Grand Pacific Resorts replied on Feb 8, 2024:
Hi Nancy, thank you so much for the positive review and kind comments regarding our staff. We hope to see you again soon, have a great day!
Google
2.0/5
Jan 30, 2024
Google Grand Pacific Resorts
This place is old and out of date. Within the first 12 hours we had to move into a different unit because hot water heater was broken. In the new place, the shower faucet was nearly unusable. Other faucets were rusty. The bed was very uncomfortable. A bad experience here. Customer service was responsive.
Grand Pacific Resorts replied on Jan 31, 2024:
Hi Joanne, we strive for 100% satisfaction, and we regret to find out that you are dissatisfied with your experience. We appreciate you bringing this matter to our attention. If you are willing, please contact us at (877) 867-6506 so we can work towards a resolution. We look forward to hearing from you, thank you.
top

Need Help?


Live chat available Mon-Sat
8am - 5pm PST

LIVE CHAT