Memorable Moments

Guests adore Indian Palms Vacation Club! From world-class golfing and being steps from popular desert festivals, along with being minutes from Downtown Palm Springs, it’s no wonder so many guests return to our resort year after year! Here are a few reviews from our guests.

Google
3.0/5
Nov 28, 2023
Google Grand Pacific Resorts
No Wifi in our unit or router which was very much needed. This is one reason my husband does not come anymore! My daughter had to be on a Webex from her job and could not hook up to the Wifi, This, was a real disappointment. We have been an owner since the 80's and we see nothing but a decline in keeping up with the units. Other problems were your entering and leaving the resort. Oher issues that need corrected like our garbage disposer not working. Other things needed the management was able to help and the Staff there in the Indian Palms Vacation Club are very excellent in trying to get issues taken cared of for the guest there, but some things are so out of their scope to help out. The Association who handles the upkeeping needs to take care and upkeeping these units functioning well and do the repairs. This units are old and need good repairs since members pay their dues and we must see the great progress. The units should be fix right and not fix it half hazard. I hope next year the units are completely renovated and in great condition. Thank you! Just make sure all is done right. I am so sorry I had to type up my complaint, but something has to be done it has been way too many years and to transfer our deed down to our children it is embarrassing when the units are not taken care of and when we have guests it is reflected on the upkeeping of the resort. I have had my sister come and join me but only once because of the conditions. I want to be proud of my unit not embarrassed. Thnk you. Mrs. Rodriguez
Grand Pacific Resorts replied on Nov 29, 2023:
Hi Rachel, we strive for 100% satisfaction, and we regret to find out that you are dissatisfied with your experience. We appreciate you bringing this matter to our attention. If you are willing, please contact us at (877) 867-6506 so we can work towards a resolution. We look forward to hearing from you, thank you.
Google
5.0/5
Nov 27, 2023
Google Grand Pacific Resorts
The property is quiet, so we got a great night's sleep. We also loved having a full well equipped kitchen!
Grand Pacific Resorts replied on Nov 29, 2023:
Hi Georay, thank you so much for the positive review! If you have further needs or questions, please feel free to reach out. Have a great day!
Google
1.0/5
Nov 23, 2023
Google Grand Pacific Resorts
The “vacation” rental is within low income housing. Neighbors arguing until 4am, windows and doors appear to have been broken into. Units are in desperate need of updating. Unit smells of insecticide. Dead cockroaches on floor. We felt unsafe and left after one miserable night. Stepped over a pile of neighbor’s vomit on our way to the car.
Grand Pacific Resorts replied on Nov 29, 2023:
Hello, we strive for 100% satisfaction, and we regret to find out that you are dissatisfied with your experience. We appreciate you bringing this matter to our attention. If you are willing, please contact us at (877) 867-6506 so we can work towards a resolution. We look forward to hearing from you, thank you.
Google
5.0/5
Nov 22, 2023
Google Grand Pacific Resorts
Very nice room. Thank you. Close to pool. Yeah
Grand Pacific Resorts replied on Nov 29, 2023:
Hi Tina, thank you so much for the positive review! We hope you have a great day!
Google
1.0/5
Nov 21, 2023
Google Grand Pacific Resorts
Internet service not working properly. Extremely dirty community grill (moldy even) when we went to use it. Bathtub faucet running couldnt shut off. Too much street noise. Towel service removed dirty didnt replace kitchen towels. Trash removal missed the recyclables.
Grand Pacific Resorts replied on Nov 22, 2023:
Hi Linda, we strive for 100% satisfaction, and we regret to find out that you are dissatisfied with your experience. We appreciate you bringing this matter to our attention. If you are willing, please contact us at (877) 867-6506 so we can work towards a resolution. We look forward to hearing from you, thank you.
Google
4.0/5
Oct 12, 2023
Google Grand Pacific Resorts
Indian Palms is a very budget and festival friendly place to stay. The room was clean and the bed was comfy. Mike at management was very friendly and helpful.
Grand Pacific Resorts replied on Oct 12, 2023:
Hi Laurie, thank you so much for the positive review and kind comments regarding our staff! We hope you have a great day!
Google
4.0/5
Oct 2, 2023
Google Grand Pacific Resorts
Communication from the office was outstanding. Units were dated, but very clean, and had everything we needed for our stay. After arrival, we found out there were one story units available, so if you have mobility issues, ask about those. We were there during the shoulder season, so there weren't any activities at IPVC, but we found a nice local museum, the Coachella Valley History Museum, which was well worth a visit. We also went for a stargazing party at Rancho Mirage Library and Observatory. I would highly recommend that as well. The stargazing is every Thursday and Saturday evening. Also, live music and karaoke are available at the Tack Room Tavern in Indio.
Grand Pacific Resorts replied on Oct 2, 2023:
Hi Kelly, thank you so much for the positive review and kind comments regarding our staff! We hope to see you again soon, have a great day!
Google
5.0/5
Sep 27, 2023
Google Grand Pacific Resorts
Nice accomodations! Erika is incredible. Very professional, friendly and helpful.
Grand Pacific Resorts replied on Sep 28, 2023:
Hi Nancy, thank you so much for the positive review! We hope you have a great day!
Google
5.0/5
Sep 25, 2023
Google Grand Pacific Resorts
Management has been very helpful so far. We have been able to get all the supplies we need when we needed them.
Google
5.0/5
Sep 18, 2023
Google Grand Pacific Resorts
Amazing place to stay. Can't wait to book for our next trip!
Grand Pacific Resorts replied on Sep 18, 2023:
Thank you so much for the positive review! We look forward to seeing you again soon, have a great day!
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Holiday Hours
In observance of the holidays, our Contact Center will be closed on the following days:

Christmas Day – December 25th

New Year’s Day – January 1st

If you need immediate assistance on these days, please contact the resort front desk.

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