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Memorable Moments

Guests adore Indian Palms Vacation Club! From world-class golfing and being steps from popular desert festivals, along with being minutes from Downtown Palm Springs, it’s no wonder so many guests return to our resort year after year! Here are a few reviews from our guests.

Google
5.0/5
Oct 3, 2022
Google Grand Pacific Resorts
The place was very nice and the front desk was very helpful!! Nice place for the family and we had no problems with the room or checking in.
Google
4.0/5
Sep 18, 2022
Google Grand Pacific Resorts
Clean, Cute, simple, and cozy. Just right. The wifi needs improvement.
Grand Pacific Resorts replied on Sep 30, 2022:
Hi Toneshia, we appreciate you taking the time to leave us this feedback. We hope you have a great day!
Google
1.0/5
Sep 7, 2022
Google Grand Pacific Resorts
1. Place was dirty ( back patio filthy and over grown, major mold under toilet seat) 2. This was NOT a resort in any way! Even though there was an "activity calendar", there were NO activities, even the one per day listed from 12-12:30, no place to get even a vending machine drink or snack, the restaurant was NOT part of the "resort", was not a restaurant but a bar that closed at 5:30 and not even serving "bar" food on Wed and Thursday. 3. Getting in was a hassle and we were unable to use any of the close gates, only the furthest one away.
Grand Pacific Resorts replied on Sep 15, 2022:
Mela, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. If you are willing to give us another chance, please contact us at (877) 867-6506 so we can understand your situation better in order to try and turn your experience around.

Thank you,
Indian Palms Vacation Club
Google
5.0/5
Aug 22, 2022
Google Grand Pacific Resorts
great experience!! but pool needed to be cold
Grand Pacific Resorts replied on Aug 26, 2022:
Hello Manuel, we appreciate you taking the time to leave us this feedback. We hope to be of service to you again in the future.
Best wishes,
Indian Palms Vacation Club
Google
2.0/5
Aug 19, 2022
Google Grand Pacific Resorts
We are here now, 2 hours and killed a couple roaches, hair in our beds, appears clean but those 2 things really grossed us out. Asked for a refund but not willing too. I wouldn’t stay here again. It’s a refurbished 2 bedroom apt like stay.
Grand Pacific Resorts replied on Aug 23, 2022:
Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (877) 867-6506.
Google
1.0/5
Aug 19, 2022
Google Grand Pacific Resorts
Absolutely Disgusting!! Roaches on the shower curtains, hair and dirt in the bed, gross stains around the room!!! I would give them zero stars if I could. Hella expensive with no refunds.
Grand Pacific Resorts replied on Aug 23, 2022:
We are disappointed to hear that you did not have a more positive experience with us at Indian Palms Vacation Club. Please reach out to us at (877) 867-6506 when you can so we can address this situation directly. Thank you and have a great day.
Google
5.0/5
Aug 2, 2022
Google Grand Pacific Resorts
Great place to stay at .
Google
3.0/5
Jul 30, 2022
Google Grand Pacific Resorts
I had a condo directly across from the pool by the main office. It was horrible. Kids running around the pool unsupervised by an adult. There would be as many as a dozen kids and not an adult to be found in the pool area. Someone needs to walk by the pool periodically and ensure that kids are being supervised. Also, people in the pool after 9 Every Night with some staying as late as 11pm. The master bedroom and living room in the condo faces the pool so all the noise is impossible to avoid. The pool needs to be closed and Locked every night at 9 or this will continue. The rest of the stay was really nice but the pool issues drastically reduced the quality of my stay. Christina Newton
Grand Pacific Resorts replied on Aug 1, 2022:
Hi Christina, we appreciate your honest feedback, as we are always looking for ways to improve. We are sorry to hear that you were unhappy with your stay. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.
Thank you,
Indian Palms Vacation Club
Google
5.0/5
Jul 25, 2022
Google Grand Pacific Resorts
Easy check in and friendly staff Aurelia was wonderful. Quick drive from front office to units, plenty of parking spaces that are close to the front door. AC units actually work and will cool down the whole unit not just where the AC vents are. It was a comfortable stay also pool was maintained clean.
Grand Pacific Resorts replied on Jul 27, 2022:
Hi Woonam Lim, thank you so much for your positive comments about Indian Palms Vacation Club! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Google
1.0/5
Jul 15, 2022
Google Grand Pacific Resorts
Stayed there four months ago complained about my stay and was told to contact about my stay and I did for weeks nothing has been done I would never stay here again the absolute worst.
Grand Pacific Resorts replied on Mar 3, 2022:
Vanessa, we are disappointed to hear that you did not have a more positive experience with us at Indian Palms Vacation Club. Here at Indian Palms Vacation Club, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (760) 342-1485 to discuss ways we can better serve you in the future.
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